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Privacy Policy

Last Updated: June 2025

Effective Date: June 1, 2025

This Privacy Policy explains how SM Ventures (“we,” “us,” or “our”) collects, uses, stores, and protects your personal data when you use InterVuee at intervuee.in (“Platform”).

We are committed to protecting your privacy and handling your data responsibly, in accordance with applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023 (DPDPA), and where applicable, the EU General Data Protection Regulation (GDPR).

1. Data We Collect

1.1 Account Data

When you sign up, we collect:

  • Email address — from Google OAuth or manual registration
  • Full name — from your Google account (if you use Google sign-in)
  • Profile picture URL — from your Google account (if applicable)

1.2 Interview Session Data

When you use the interview feature, we collect:

  • Interview transcripts — the questions asked and your answers (text format)
  • AI-generated scores — Coachability Signal, Flight Risk Score, Communication, Clarity, Depth, Confidence
  • Job role selected — the domain/role you practiced for
  • Session metadata — date, duration, completion status

1.3 Usage Data

We automatically collect:

  • Device type and browser — for compatibility and analytics
  • Session events — interview started, interview completed, upgrade clicked (via PostHog)
  • Error logs — crashes and issues (via Sentry)
  • Pages visited and time on site

1.4 Payment Data

If you subscribe to Pro:

  • Payment is processed entirely by Razorpay
  • We do not store your card number, UPI ID, or bank account details
  • We store: subscription status (is_pro flag), payment date, and Razorpay order/payment IDs for our records

1.5 Email Subscriber Data

If you submit your email in the post-interview modal or any signup form:

  • We store your email address and the source of capture
  • Used for product updates, launch announcements, and re-engagement

2. How We Use Your Data

PurposeData UsedLegal Basis
Provide interview sessions and scoresTranscript, scores, roleContract performance
Maintain your accountEmail, name, is_pro statusContract performance
Process paymentsRazorpay order IDsContract performance
Improve the productAggregated usage analyticsLegitimate interest
Monitor and fix errorsError logs via SentryLegitimate interest
Send product updates (if opted in)EmailConsent
Prevent fraud and abuseUsage patterns, rate limitsLegitimate interest

We do not use your data to train AI models. We do not sell your data.

3. Third-Party Services & Data Sharing

ServicePurposeData SharedPolicy
SupabaseDatabase, Authentication, StorageAll user and session datasupabase.com/privacy
Anthropic (Claude API)AI question generation and scoringInterview transcriptsanthropic.com/privacy
ElevenLabsVoice synthesis (AI reads questions aloud)Text of AI-generated questionselevenlabs.io/privacy
RazorpayPayment processingPayment details (card/UPI)razorpay.com/privacy
PostHogProduct analyticsAnonymised usage eventsposthog.com/privacy
SentryError monitoringError logs, device/browser infosentry.io/privacy
GoogleOAuth authenticationYour Google account profilepolicies.google.com

We do not share your personal data with any other third parties except as required by law.

4. Cookies & Tracking

We use:

  • Essential cookies — required for authentication and session management (cannot be disabled)
  • Analytics cookies — PostHog, for understanding how users use the product (opt-in via our cookie banner)
  • Error tracking — Sentry, for detecting and fixing bugs

When you first visit InterVuee, you will see a cookie consent banner. Non-essential cookies are only activated after you accept.

5. Data Storage & Security

  • All data is stored on Supabase servers in the ap-south-1 (Mumbai, India) region
  • Row Level Security (RLS) is enforced on all database tables — you can only access your own data
  • All API keys are stored server-side in Supabase Edge Function environment variables — never exposed to the browser
  • API keys are rotated on a monthly schedule
  • Payments handled by Razorpay with PCI-DSS compliance

Despite our security measures, no system is 100% secure. We will notify you promptly in the event of a data breach affecting your personal data.

6. Data Retention

Data TypeRetention Period
Account & profile dataUntil you delete your account
Interview session transcripts & scoresUntil you delete your account
Payment records (Razorpay order IDs)7 years (financial record obligations)
Email subscriber recordsUntil you unsubscribe
Error logs (Sentry)90 days
Analytics events (PostHog)12 months

7. Your Rights

Under DPDPA 2023 and GDPR (where applicable), you have the right to:

  • Access — request a copy of the personal data we hold about you
  • Correction — request we correct inaccurate data
  • Erasure — request deletion of your account and associated data
  • Withdraw consent — unsubscribe from marketing emails at any time
  • Data portability — request your interview data in a portable format
  • Object — object to processing based on legitimate interests

To exercise any of these rights, email us at support@intervuee.in. We will respond within 30 days.

8. Children's Privacy

InterVuee is not intended for users under 18 years of age. We do not knowingly collect personal data from minors. If you believe a minor has provided us their data, contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top. For material changes, we will notify you via email if we have your address on file.

Continued use of the Platform after changes constitutes acceptance of the updated Policy.

10. Contact & Grievance Officer

For privacy concerns, data requests, or complaints:

SM Ventures
Nagpur, Maharashtra, India
Email: support@intervuee.in
Website: intervuee.in

If you are in the EU/EEA and are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority.

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